Refund policy

 

FLOHOM merch is made through print-on-demand: each item is printed and produced specifically for your order once you check out, rather than pulled from pre-made stock. Because of that, we're not able to accept returns or exchanges for reasons like the wrong size, wrong color, or a change of mind check the size guide on each product page before ordering.

If your order arrives damaged, defective, or misprinted, we'll make it right at no cost to you: your choice of a free reshipment or a full refund. FLOHOM handles this directly  you'll never need to contact our production partner yourself. Email shop@flohom.com with your order number and a photo of the issue within 30 days of delivery.

Approved refunds go back to your original payment method and typically show up within 5–10 business days. Because production starts quickly, we can only cancel or change an order within 2 hours of it being placed.